Post & Packing
Most orders will be despatched the same day using second class mail unless the customer has specifically requested a faster delivery method. Enclosed with each order will be an order acknowledgement showing itemised costs and total amount to be charged to the credit card account. Orders received after 1pm GMT may not be dispatched until the next working day.

Availability
If a product is not available, we will endeavor to remove it from our shop listing. The customer will be informed immediately by email/telephone if a particular item is not in stock - and will be told of the expected delivery date; meanwhile the balance of the order will be processed normally. The customer's credit card account is not debited until the order is actually processed and despatched.